STUDIO POLICIES

The little things that help keep The Shack running smoothly.

We want everyone to have a great experience from the moment they walk through our doors. Please take a few minutes to review our studio policies before practicing with us

BEFORE CLASS

A little preparation goes a long way.

• Pre-registration is required for all classes.
• Please arrive 5–10 minutes before class to get settled.
• Doors lock promptly at the start of class. Late entry is not permitted.
• Please check the online schedule before coming to the studio for any schedule changes.
• Bring your own yoga mat or rent one at the studio for $3.
• Remove shoes before entering the practice space.
• Please let your teacher know about any injuries or limitations that may affect your practice.
• If you are feeling sick or have a fever, please stay home.

CANCELLATIONS & NO-SHOWS

Plans change—we get it. Just remember to cancel your reservation.

If you are unable to attend class, please deregister within the required cancellation window.
• Late cancellations and no-shows may result in a class deduction or applicable fee.
• Doors lock at the scheduled start time and late arrivals cannot be admitted.

STUDIO ETIQUETTE

Come as you are. Be mindful of the people around you.

• Please silence your phone completely—not vibrate—before class.
• Whenever possible, leave phones and personal belongings in the cubbies.
• Keep conversation to a minimum once class begins.
• When another class is in session, please keep voices low in the hallway and office.
• Please be mindful of personal hygiene and avoid strong perfumes or fragrances.
• Respect Savasana and allow everyone to enjoy a quiet ending to their practice.
• Personal belongings are your responsibility. The Yoga Shack is not responsible for lost or missing items.

PURCHASES & PAYMENTS

Good to know before you purchase.

• All purchases are final and non-refundable.
• Classes, class packs, memberships, workshops, events, trainings and retail purchases are not eligible for refunds or exchanges.
• Credit card purchases are subject to a 3.9% processing fee.
• Declined payments are subject to a $20 fee.
• Class packs and memberships may not be shared or transferred.
• Class packs and New Student Specials cannot be applied toward workshops or specialty events unless otherwise stated.

NEW STUDENT SPECIALS

• New Student Specials are available to new students only.
• The $99 First Month Unlimited is a one-time 30-day special and does not automatically renew into a membership.
• New Student Specials have expiration dates and cannot be extended.
• Specials may not be shared or transferred.

MEMBERSHIPS

A few important details about your membership.

• Memberships are for individual use and may not be shared or transferred
• Memberships include applicable member perks while the membership is active.
• Specialty events and workshops may have separate pricing unless specifically listed as included for members.
• Membership cancellations require 30 days' notice.
• Cancellation requests must be submitted by email to yogashackinfo@gmail.com.
• Cancellation requests cannot be accepted by phone or text.
• Six-month memberships are subject to the commitment agreed to at purchase.

CLASS PACKS

• Class packs are not memberships and do not include membership perks.
• Class packs may not be shared or transferred.
• 10-Class Packs expire 3 months from purchase.
• 20-Class Packs expire 6 months from purchase.
• Expiration dates cannot be extended.

RECORDING & LIVESTREAMING

Please know that The Yoga Shack is a livestream studio.

Select classes may be recorded for our on-demand library, and photos or short video clips may occasionally be taken for The Yoga Shack's social media and marketing.

STILL HAVE QUESTIONS?

We’re always happy to help.

yogashackinfo@gmail.com
516-395-0121